One of the “10 Best Books of 2015” – Success Magazine

Success starts with being new…

Have you ever felt nervous in new situations? Reluctant to introduce yourself? Afraid to ask questions? We all have. But if you let those worries stop you, you may miss out on real opportunity. Whether you’re changing jobs, heading off to school, joining a group, or moving to a new city, you have to put yourself out there, meet new people, and try new things to get the success and happiness you desire.

What to Do When You’re New is a science-based guide to help you understand why you get anxious in new situations, and how to use reflection and practice to become better and more confident at five key newcomer skills:

  • Introducing yourself
  • Remembering names
  • Asking questions
  • Starting new relationships
  • Performing new things

Blending stories and insights with simple techniques and exercises, this book will get you out of your comfort zone and seeking new experiences in no time.

Click Here to Read Chapter One (PDF)

Available in paperback, e-book, and audio formats

What Readers Are Saying

  • “This is great! Very much “on target” for a reader like me who is reluctant to introduce myself. Overall clear and compelling. Easy to read and excellent use of real world examples.”

  • “I loved it! I wish I’d read it before I started at my current company. I really love the short stories, historical notes, and references to academic studies.”

  • “This is a very good book for me, as I struggle with all five practices you address. I can see me sending a copy of the book to several family members and this will be a great tool for executive coaches to give to clients.”

  • “This is really good. I found it engaging and interesting. I even found myself reading parts of it out loud to my wife!”

  • “I really liked it and found this to be a smart book to help me become a better newcomer. I liked the way you integrated research but made it very accessible –a unique skill. In addition, you laid out clearly some of the anxiety I feel in new situations and immediately gave me some things I could do to get better.”

  • “Whether in school, relationship, or work, this is the essential guide to overcoming fear, taking action, and finding success in new beginnings”.

    Heidi Grant Halvorsonsocial psychologist and author of “No One Understands You And What To Do About It”
  • "What To Do When You're New is a must-read for anyone looking to make a great first impression and take relationship-building to the next level. Keith Rollag's insights into why we're programmed to avoid strangers are a revelation, while his tips for remembering new names are absolutely priceless. Whether you're starting a new job, moving to a new neighborhood, or simply hoping to create deeper connections with the people around you, you'll find exactly what you're looking for in this charming new book."

    Ron FriedmanPh.D., author of The Best Place to Work: The Art and Science of Creating an Extraordinary Workplace
  • Filled with "positivityness" tips and practice ideas, this book is a great addition to your life.  We all avoid "new" situations - "new" interviews, "new" speeches, "new" projects, "new" friends, but Rollag, a professor at Babson, offers real success tips to move beyond the why and how and what-ifs, to confidence and achievement at "new."  For example, he urges us to imagine the kind of newcomer we'd like to become.  Try it out by applying your best skills to a learning situation, and then look for more opportunities to progress.

    Patricia MoodyBlue Heron Journal
  • I wish the book, What To Do When You're New, would have been published twenty-five years ago....Being more introverted versus extroverted, the author's advice and teachings would have helped me during new jobs and after promotions, when relocating to new cities, when joining new clubs and organizations, and whenever I became a member of a new team.

    Eric JacobsonLeadership Blogger
  • In What to Do When You're New, Rollag excels at explaining the self-imposed obstacles that prevent us from taking those steps... Rollag explains the genesis of these social fears and offers a variety of self-directed approaches to help readers overcome their awkwardness and expand their comfort zones.

    Success Magazine (review by Margaret Jaworski)
  • “The best book ever written on how to navigate those difficult early days in new job or organization.  Rollag provides one useful tip after another – this well-crafted book is a delight to read.”

    Bob SuttonStanford Professor and co-author of "Scaling Up Excellence"
  • One of the 10 Fall Must-Read Books for Career Development

    Baseline MagazineBaseline Magazine
  • When you're the new kid on the block -- school, workplace, residence -- you need not live with your lights dimmed by unease. Rollag presents fresh strategies for making everything new less scary, more manageable and much more rewarding.

    Joyce Lain KennedyChicago Tribune
  • "What to Do When You’re New is built on real-world experiences and research and offers readers a practical guide to succeeding as a newcomer."

    Soundview Executive Book SummariesSoundview